One sick Puppy and one held hostage

To say I am upset with Munford Animal Hospital is not doing it justice, I am grateful they saved Roxie, but that is overshadowed by them holding my Scottie hostage for a mistake they made. I guess I better start from the beginning; Last Monday our big dog was very sick, she was drooling a lot, she couldn't walk and she just looked awful. Well we loaded her up and took her to the vet, sure enough she tested positive for parvo. I felt horrible, if you know me, you know I love my dogs as if they were my kids and I cannot stand to watch them suffer. The vet (Dr. Baits, who was amazing) told us she had a 70% chance of survival, and she seemed optimistic. Well we got to bring her home Thursday and we were so excited bc I missed her so much! But she still wouldn't eat or drink anything, so my worries came right back. Well yesterday morning, it was Koal's turn to go to the vet, he was due for his annual shots and a goood haircut. I was told he could not be groomed until he got his shots and I said that was totally fine. So i left him there to get his shots and then be groomed later that day. I get all the way back to Covington when Bradley calls and said Koal had bitten their groomer and the animal control officer had been called. I WAS FURIOUS. I drove all the way back to Munford and to say I got a little irate would be an understatement!!!! Since Koal was 10 days late on his Rabies shot, he has to be quarantined for TEN DAYS due to and TN state law. I could not understand how they could tell me that he would have to have his shots first and yet they still let the groomer start working on him!!??!!! Why couldn't they tell me he couldn't be groomed at all until his shots took effect, I would have totally understood. But instead they decided to go against their own P&P and I had to pay 310 dollars to board him at the hospital so he wouldn't have to go to the animal shelter. So I get one of my dogs back and I lose the other one. I miss Koal so much, and I don't get him back until August 2nd. Anyways that is my rant for the day, i will be seeking some kind of action against this office for doing this, and I just pray Koal doesn't hate me too much when he sees me.